Shipping Policy
Thank you for shopping with Northern Tool. We are committed to processing your order efficiently and getting your purchase to you as quickly as reasonably possible.
Shipping Area
Northern Tool currently ships to addresses within the United States only.
We do not currently offer international shipping.
Free Shipping
Free shipping is available throughout our store for eligible orders shipped within the United States.
Shipping availability may be subject to product, destination, or other applicable restrictions.
Order Processing
Orders generally require approximately 2 business days for processing.
Processing time begins after an order has been successfully placed and payment has been authorized.
Please note that weekends, holidays, and circumstances outside our control may affect processing times.
Delivery Time
After processing, estimated delivery time is generally:
5–8 business days
Delivery estimates are not guaranteed delivery dates. Actual delivery times may vary based on the shipping destination, courier operations, weather conditions, holidays, high shipping volumes, or other circumstances beyond Northern Tool's reasonable control.
Order Tracking
We will email your order tracking information as soon as we receive it from the courier.
Tracking information may take some time to become active after an order has shipped.
If you have not received tracking information, please contact us at:
Email: support@northerntool.us
Phone: +1 646-837-6019
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address during checkout.
If you realize that your shipping information is incorrect, contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.
Delayed or Lost Packages
If a package appears to be delayed, please first review the tracking information provided by the courier.
If tracking indicates that a package has been delivered but you cannot locate it, please contact us so we can assist with the next appropriate steps.
Shipping Questions
For any questions about shipping or delivery, contact:
Northern Tool
11010 Dorrance Ln, Meadows Place, TX 77477, United States
Email: support@northerntool.us
Phone: +1 832-351-2342