Privacy policy

At NorthernTool.us, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Full Name
• Billing Address
• Shipping Address
• Email Address
• Phone Number
• Payment Information (processed securely by our payment providers)
• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Activity
• Pages Visited
• Date and Time of Access
• Referring Website

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders.
• Arrange shipping and provide tracking updates.
• Respond to customer service requests.
• Improve our website, products, and services.
• Prevent fraudulent or unauthorized transactions.
• Comply with legal and regulatory obligations.
• Send promotional emails only if you have chosen to receive them.

Payment Security

We do not store your complete credit or debit card information.

All payments are securely processed through trusted third-party payment providers using industry-standard SSL encryption and secure payment technology.

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences.
• Improve website performance.
• Analyze website traffic.
• Enhance your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted service providers, including:

• Payment Processing Providers
• Shipping Carriers
• Website Hosting Providers
• Fraud Prevention Services
• Government or Legal Authorities when required by law

These service providers are permitted to use your information only for the services they perform on our behalf.

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although no internet transmission is completely secure, we continuously work to maintain reasonable security standards for your information.

Data Retention

We retain personal information only as long as necessary to:

• Complete and support your orders.
• Provide customer service.
• Meet legal, accounting, and tax obligations.
• Resolve disputes and enforce our policies.

Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Opt out of promotional email communications at any time.

To exercise any of these rights, please contact our customer support team.

Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

NorthernTool.us is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your information, please contact us.

NorthernTool.us

Address:
11010 Dorrance Ln
Meadows Place, TX 77477
United States

Phone: +1 (832) 351-2342

Email: support@northerntool.us

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (Central Time)